FAQs
Professional, reliable, and trustworthy cleaning service.
Jefferson City Cleaning Service will gladly conquer any mess in bedrooms, bathrooms, laundry rooms, kitchens, offices, living rooms, offices, kids’ rooms, mudrooms – the list goes on! Not sure what you need? We can create a custom-cleaning plan just for your household. If you have a room in your home that needs some extra attention, give us a call and we’ll get the job done!
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Along with our professional and quality cleaning services that are second to none, we have a detailed training program that each of our team members completes AFTER completing an extensive background check and drug test. We pride ourselves on reliable, trustworthy, and skilled cleaning services that aim to exceed expectations.
Not at all! Most of the time, we are provided with a spare key, gate or garage code to gain entry into your home, and we’ll make sure it’s locked up and secure before our departure. Our team is licensed and insured, we perform reliable, high quality, and trustworthy cleaning services with every visit.
When you schedule services with Jefferson City Cleaning Services, we will give you a timeframe instead of an actual time. Because of our customized, individual cleaning plans, we strive to organize our cleaning schedule in a way that doesn’t interfere with yours!
While we provide custom, quality housecleaning services, we don’t typically do laundry, wash dishes, clean and sanitize toys, clean your iron, unpack or pack items during a move, or clean the inside of your fireplace. We also do not clean kitty litter pans or animal feces. However, we are happy to clean the inside of your stove, refrigerator, and cabinets upon request.
We understand how busy and unpredictable life can be - that's part of our founding story. If you need to reschedule we appreciate at least a 48 hour notice or more. This allows us to fill the spot in a timely manner. Our employees depend on us keeping our schedule full so they have enough hours to pay their bills.
We understand that sickness happens. We don't go into homes with anyone sick, as we have to protect our employee's and our other clients. We appreciate as much notice as possible, as we can try to fill the spot with another client. We do not charge a cancellation fee if we are given enough notice.
We love pets and are proud to be a pet-friendly company! But not all pets share the same sentiments, especially with that pesky vacuum buzzing around. If your pet firmly believes in “Stranger Danger” (which we hope to change with every visit!), we ask that you leave them outside or in a gated space to ensure our team members’ safety and your pet's safety. If you will not be home when we arrive for your cleaning services, just let us know how to appropriately clean around your furry family member.
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